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visit monitoring with call-Log

the affordable telephone-based call-logging service

call-Log from easyLog is a reliable, value-for-money, managed call-logging service that helps you track and record carer visits to outside locations.

how does it work?

Whenever employees arrive at or leave a work destination they ring an 0800 freephone number and, on hearing the answering ring tone, simply put the telephone down. The telephone calls are automatically logged with the date and time and the number from which they originated. This information is returned to you automatically on-line. As part of the service, easyLog provides a web-based software application in which you enter the telephone number and name of the client so that call logs can be identified.

This is a managed service so the calls are routed through our call centre. A number of the calls will be answered at random by our operators, who will ask your employee their name, location and to verify a piece of information, such as a PIN, mother's maiden name or favourite place, from an on-line database. The answers given by employees are logged and reported on an agreed basis.

call-Log can be operated on a standalone basis to provide an instant timesheet management service or visit records can be transferred to one of our staff scheduling software applications. This provides instant verification that a visit is actually taking place and flags any non-attendance so a manager can advise clients quickly when an employee will be with them.

If you already have a scheduling application, easyLog will be happy to discuss passing call-Log visit records into your existing software.

business benefits

efficient: instant recording and tracking as staff visits happen

affordable: low start-up costs with simple pay-as-you-use billing

scaleable: suitable for any size organisation

dependable: complete managed service so you can get with running your business

flexible: changes of staff and locations can be recorded instantly

what does it cost?

• set up of 0800 number and management software, operational testing, on-line training of client, etc: £250 (one-off charge)
• monthly charge for access to on-line call-Log management software: £25
• calls: 2p per call log (high volumes attract a discount)

All prices exclude VAT

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Call 01892 834406 or send us an e-mail